Training + Facilitation

Culture Matters specializes in training and facilitation focused on valuing and understanding culture and diversity in the workplace. Training provides excellent opportunities for developing strategies and initiatives for resolving culture-based issues that can result in conflict and impact the work environment, employee satisfaction, retention and employee engagement. Training sends a message of proactive inclusion that is not driven by compliance but rather an understanding that culture and diversity are complex issues that can create challenges in the workplace. Training to raise awareness and increase understanding sends a message of commitment to fostering a healthy workplace and reinforces organizational expectations and employee accountability.Facilitation is offered to assist organizations trying to explore their organizational culture, understand and respond to culture and diversity or undergoing value exercises in response to corporate changes. By engaging a facilitator who manages the process, and assists you to have complex discussions, organizations are able to focus on issues in an effective and productive manner.

Conflict Management

Culture Matters offers assistance in the area of conflict management in the form of training, facilitation or mediation. Our focus is on working with you to resolve and manage conflicts which may be culture-based or arising from differences in the workplace.Working with your team to increase their understanding of conflict and culture and providing training to strengthen their individual capacity to manage conflicts will result in positive outcomes where conflicts are addressed and managed before they have the opportunity to escalate.

What’s New at Culture Matters?

“Maximizing the Benefits of Diversity” delivered at the Correctional Service of Canada Executive Development Symposium.

“Fostering Respectful Communication Across Cultures”delivered to the EarlyResolution Services team at the Canadian Human Rights Commission.

“Intercultural Communication in the Canadian Workplace”delivered to the Ottawa Chinese Community Service Centre (OCCSC)