Training + Facilitation

Culture Matters specializes in training and facilitation focused on valuing and understanding culture and diversity in the workplace. Training provides excellent opportunities for developing strategies and initiatives for resolving culture-based issues that can result in conflict and impact the work environment, employee satisfaction, retention and employee engagement. Training sends a message of proactive inclusion that is not driven by compliance but rather an understanding that culture and diversity are complex issues that can create challenges in the workplace. Training to raise awareness and increase understanding sends a message of commitment to fostering a healthy workplace and reinforces organizational expectations and employee accountability.Facilitation is offered to assist organizations trying to explore their organizational culture, understand and respond to culture and diversity or undergoing value exercises in response to corporate changes. By engaging a facilitator who manages the process, and assists you to have complex discussions, organizations are able to focus on issues in an effective and productive manner.

Conflict Management

Culture Matters offers assistance in the area of conflict management in the form of training, facilitation or mediation. Our focus is on working with you to resolve and manage conflicts which may be culture-based or arising from differences in the workplace.Working with your team to increase their understanding of conflict and culture and providing training to strengthen their individual capacity to manage conflicts will result in positive outcomes where conflicts are addressed and managed before they have the opportunity to escalate.

Diversity-You is a corporate program comprised of training and group coaching designed to help you develop leaders in all areas of your organization who are committed to the value of diversity in the workplace and committed to being active participants in creating an inclusive and culturally rich environment.The goal of Diversity-You is to develop in-house capacity to manage culture, diversity and conflict so that individual members of the organization take ownership rather than relying on external resources to address the challenges of a diverse workplace.Diversity-You is based on the premise that organizations that are prepared to face the challenges of diversity are also employers who understand and value diversity, which has a direct and positive impact on employee recruitment, retention and employee engagement. This also fosters an environment where the organization is an employer of choice and those working within it share and support the corporate values and mission which includes valuing and embracing diversity.